Please read these terms and conditions of sale carefully before placing your order. By placing an order you are accepting these terms and conditions.
Delivery
Free delivery is available on orders over £30.00.
For orders under £30.00 postage and packing costs are £4.50 for under 2kg.
All orders are sent with Royal Mail Signed For and take approximately 3-5 working days.
All orders are usually processed within 1-2 working days.
Returns
Customers may return certain items under the distance selling regulations for a refund, minus original delivery charges and admin fees as stated below.
All other items can be returned to us for a refund providing they are un-opened and in re-sellable condition with the original boxes/packaging. The customer is responsible for the cost of return postage.
Please contact us prior to returning your goods at saleshappyhampersandtreats@gmail.com.
Returns address Happy Hampers and Treats, 33 Matfen Terrace, Newbiggin-By-Sea, NE64 6XU.
Refunds & Credit Notes
Refunds and credit notes are usually processed within 3 working days of receiving your return and at busy times may take a little longer. Refunds may take up to 30 days to show on some card statements, this is due to certain card firms systems although usually they show in your account within 3-5 working days. You will receive a confirmation email once your refund has been processed.